For Evaluators

Don't switch on trust. Make us prove it.

Switching agency software is a serious decision, and the right posture is skepticism. This is the 10-point checklist we think you should bring to any vendor — with exactly how CareGeo answers each item: demonstrated live, put in writing, or proven during a free month running parallel to your current system.

1. My state's Medicaid EVV requirements

In writing

Tell us your state and program; we'll confirm in writing how CareGeo meets its EVV requirements — including what's certified, in progress, or not yet supported. Idaho status: full six-data-point capture, Sandata Alt-EVV integration in progress. See the integration matrix for the honest current state.

2. My EVV aggregator

In writing

Named per state on our public integration matrix — with real statuses, not demo promises. If your aggregator isn't covered yet, you'll get a straight timeline from the founder, not a sales yes.

3. My payers

In writing

Bring your payer list to the walkthrough; we'll map each to CareGeo's billing (client-level billing types, service codes, invoice generation) and tell you plainly if any payer's workflow needs work.

4. My billing workflow

Live demo

We'll walk your actual flow end to end: verified visits → service codes and billing types per client → invoice generation. Your scenarios, not canned data.

5. My payroll workflow

Live demo

Verified punches → timesheets with flags → overtime, night and differential rates → your pay period calculated → export in your format (Gusto, ADP, QuickBooks, or CSV). Demonstrated with your rules.

6. GPS / geofencing behavior

Live demo

Watch a real clock-in: the geofence check, the "in range" confirmation with distance, and what an out-of-range attempt looks like — including the flag it raises on your dashboard.

7. Offline caregiver workflow

Live demo

We put the phone in airplane mode in front of you: clock in, log tasks and medications, track a drive — then reconnect and watch it sync. Rural-route reality, demonstrated.

8. Missed / incorrect EVV correction process

Live demo

The full correction loop: a flagged visit (out of range, duplicate coordinates, missed punch) → dashboard review → correction with a logged reason → recalculated hours and pay. Every correction is attributed and auditable.

9. Data export if I leave

In writing

On our security page and in your agreement: your data is always exportable — payroll, mileage, EVV records, reports, audit packets — to standard files, at any time, including on the way out. No lock-in is a written commitment, not a verbal one.

10. Customer support response times

Your pilot month

You get the founder's direct line (385-253-2318, text or call) and email — typically answered the same business day. The in-dashboard AI assistant answers how-to questions instantly, any hour. Judge our real response times during your free month; that's the honest test.

Bring this list. We'll go item by item.

A 15-minute walkthrough of your exact workflows — then a free month to verify everything we said, alongside whatever you use today.

Start the free month

The written answers referenced above: Integration matrix · Security & trust · EVV in depth · Video demos